WEB HOSTING.

WEB HOSTING.

How much does it cost?

Choose a web hosting package that suits your business needs. Includes email accounts, unlimited traffic and SSD storage space for your website files.

* Contact us for custom designed web and email hosting packages

How much does it cost?

Choose a web hosting package that suits your business needs. Includes email accounts, unlimited traffic and SSD storage space for your website files.

* Contact us for custom designed web and email hosting packages

All Web Hosting packages include

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Webmail

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99.9% uptime guarantee

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Unlimited traffic

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Annual contracts

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Spam filtering

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KonsoleH control panel

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CMS’s supported

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SSH access

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WordPress easy install

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Full SSD infrastructure

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24/7 technical support

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Malware scanning & removal

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PHP 8.2 (8 /8.1) & MariaDB 10.4

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Let’s Encrypt SSL included free

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Backups

* Thawte SSL Web Server certificate available as an optional extra. Please contact us for pricing

Are you thinking of transferring your domain?

When you move properties you notify people of a change of your address, the same rule applies when you change hosting companies, you also need to inform the Domain Registrar. This will ensure your domain name registration record is updated to reflect the correct domain name servers and that traffic is redirected to your new hosting location.

Frequently asked questions

WHERE IS MY WEBSITE HOSTED?

All content we create will live on our servers. However, if at any time you wish to move to a new supplier or host, we will package up your site at no cost to send to the supplier. At that time, we will no longer be able to support your site. Our web hosting provider is Xneelo (previously Hetzner).

 

HOW IS MY CONTENT BACKED UP?
Incremental backups are processed daily. This means that you can access the most recent backup of your website content in the control panel and by using the restoration tool and selecting the time-stamp of the backup you wish to restore. These backups are kept for 2 weeks.

WILL YOU PROVIDE A FULL COPY/BACKUP OF OUR CONTENT IF REQUESTED?
Yes, at no cost. You own all content and if requested we will provide a one-time full backup of your website. If additional backups are needed there is a minimal cost for additional backups.

WHAT ABOUT UPTIME?
We are able to offer an uptime guarantee that is greater than 99.9%, which is Xneelo’s standard uptime guarantee.

CAN YOU REGISTER MY DOMAIN NAME?
Yes, we will register/reserve your desired domain name for you. We can add a hosting package to that, if you choose, in order for you to launch a new website and/or some email addresses. Contact us for pricing.

WHAT IS SSL?
SSL stands for Secure Sockets Layer, an encryption technology. SSL creates an encrypted connection between your web server and your visitors’ web browser allowing for private information to be transmitted without the problems of eavesdropping, data tampering, and message forgery.

DO I NEED AN SSL CERTIFICATE ON MY WEBSITE?
You’ve probably heard of 128-bit encryption, or seen the green lock on the address bar of your internet browser. Most online shoppers are cautious and want to know that their information is safe.

Using an SSL certificate provides encryption of sensitive data like credit card numbers and personal information and some assurance to your customers that you are trustworthy. It is true that most login forms don’t currently use SSL. This means that most login forms are vulnerable. With the number of affordable SSL certificates available, it is becoming more and more worthwhile to secure login forms.

IS MY HOSTING FEE REFUNDABLE?
Unfortunately we do not offer refunds on our web hosting accounts.

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